Don't opt-in to Amazon's 'new return policy,' warns woman: 'It's bananas'

A woman is warning Amazon users not to update their accounts due to a so-called 'new return policy' she sees as 'bananas.'

Tatianna Diaz took to TikTok to issue the words of caution - explaining how her account hit her with a list of precautions before making it to the return process page.

A screenshot of the return policy message she was met with proceeds to flash on-screen, showing how she was told she could be charged a restocking free when asking to return.

Not only that, Diaz was told she could receive only a partial refund - or no compensation at all.

She goes on to mention how she often buys items in bulk from the ecommerce site - possibly why she was issued the warning. It remains unclear if the warning was issued in response to irregular activity coming from her account.

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'Amazon's new return policy is bananas,' she begins by saying, seated in her car next to a pillow she had planned to return.

'I don't know if I'm the only one that's gotten it, because my mom said she hasn't gotten this update on hers yet, so if you haven't updated Amazon, don't update it.'

The former Mrs. Florida America goes on: 'Now, if you want to return, you literally have to agree to all of these things before you can even go through the return process.'

The warning she received goes on to appear under her as she speaks, reading the sudden stipulations.

'You literally have to agree to the fact that you might get charged a restocking fee, a partial refund, or you might get zero refund at all, after you have already returned the product,' she says.   

'A lot of the time I'll order things for a project, or I'll order a bunch of pillow covers and see which ones look best with my stuff and return the stuff I don't like,' she explains.

'So, it's not like I return more than the average person, I don't feel. 

'If it showed up damaged, I do the report and send it back – you know, if that's how it came,' she asserts.

'But I feel like my mom and I return the same amount of stuff and she doesn't have this on hers. 

'So if there's an update, don't do it,' she concludes.

'Anyway, I have to return this pillow, so it's a gamble – hopefully I get my money back.'

What she failed to point out is the warning in message she received, which clearly states the the refund customers receive - if any - is 'based on the condition of the item when [they] receive it.'

If passing an inspection, all items shipped from Amazon.com, including the Amazon Warehouse, can be returned within 30 days.

Some third-party sellers and any perishable products are not included in the guidance, which has been in place for years.

Still, Diaz in her video declared: 'I'm just gonna stop buying things from Amazon and actually go buy things in person.

'Amazon has a lot of good stuff,' she goes on to concede.

'But if they're going to do me dirty like this…' The video ends there.

DailyMail.com has reached out to Amazon for clarification on their policies.